Patient safety

Objectives

We align ourselves with international patient safety targets and regularly measure how we score on these. This allows us to make targeted adjustments where necessary.

A few priorities within our policy:

• Correct double identification of each patient;
• Clear and accurate communication between care providers;
• Safe administration of risk medication;
• Performing the right procedure, on the right patient, in the right place;
• Optimal hand hygiene to prevent hospital-acquired infections;
• Prevention of falls.

Our nurses, doctors and other staff follow specific procedures and guidelines for this purpose. In addition, our quality department performs systematic measurements regarding hand hygiene, medication safety and patient identification, among other things. The results are monitored and used to take improvement actions.

What can you do yourself?

You also play an important role in your own safety during your stay. Some tips:

• Check your identification bracelet. Is something wrong? Report it immediately. We regularly ask for your name and date of birth to avoid mistakes.
• Bring a correct medication list. Include allergies and health problems. Unsure if something is correct? Feel free to ask.
• Ask questions. Don't understand something? Ask for an explanation. Write down important info and make sure you know what is expected of you at home.
• Prepare well for surgery. Follow instructions about staying sober. If necessary, ask that the surgery location be marked.
• Ensure hygiene. Wash and sanitize your hands regularly. So do we.
• Avoid falls. Wear sturdy footwear with a closed heel. We review together if you are a fall risk.