Patient rights

As a patient, you are entitled to:

• a quality service
• free choice of health care provider
• information about your health condition and proposed treatment
• informed consent or refusal of treatment or examination
• to know whether the professional is insured and authorized to practice his profession
• a carefully maintained patient file with the possibility of inspection and copying
• protection of privacy
• pain treatment
• complaint mediation

You can also find more information on the website of patients' rights, where you can also download a booklet with info.
You can consult the complete law on patients' rights at the reception desk or at the ombudspersons office.