Your admission

You can be admitted to our hospital in three different ways: scheduled admission, via our emergency department or outpatient admission.

Different types of admissions in our hospital

Scheduled admission

The doctor, in consultation with you, will set a date and time for your admission. The doctor will give you an admission file with important details for your admission and for reserving a room.

For a planned procedure, you will also receive a digital questionnaire. It is important that the anaesthesiologist is fully informed about your health condition, your medication and medical history before your procedure. All this is necessary for the anaesthesia to be as safe as possible. You are therefore obligated to complete this preoperative questionnaire, at least 14 days before the procedure. Based on the completed questionnaire, the anesthesiologist will give his approval for the procedure.

Can't fill out the digital preoperative questionnaire yourself? Then make an appointment at the preoperative service on 011 69 98 30.

Depending on the procedure you will undergo and your health condition, you will be given an appointment at the preoperative department.

During your appointment at the preoperative department we will take care of the following things

  • checking the preoperative questionnaire and completing it where necessary
  • determine and perform preoperative examinations
  • if necessary, an appointment will be made for a preoperative anaesthesia consultation with one of the anaesthesiologists.

The day of admission, you will report to the hospital at the appointed hour. Don't forget to bring your home medication in original packaging and your blood group card.

Admission via emergency department

For urgent care you can visit our emergency department. Access to the emergency department is clearly marked upon arrival at the hospital and is located at the back of the hospital.

If you are admitted after 11 p.m., you'll normally stay in the night hospital in the emergency department until the next morning. The next morning, a nurse will take you to the ward where you will receive further care.

If you sign up at the emergency room without a referral letter from your GP or without the intervention of the 100-service, you will pay more co-payment contribution.

Outpatient admission

For some procedures and examinations an overnight stay in the hospital is not necessary. You come to the hospital the day of the procedure and may go home the same day. Outpatient admission is possible in the following departments:

Your attending doctor will tell you where and when you should register for your outpatient procedure, treatment or examination.

Who should you notify? 

Health insurance

We will notify your health insurance company and GP of your admission.

Are you temporarily unable to work?

Please notify your health insurance consulting doctor as soon as possible using the specially designated health insurance form 'confidential'. Otherwise, you run the risk of not receiving benefits from the health insurance fund during your disability.

Your insurance company

Patients with private hospitalisation insurance are best to notify their insurance company.

Frequently Asked Questions

You can complete the questionnaire in different ways.

  1. Via your mynexuzhealth account on the computer.
    Mynexuzhealth is the platform where you can access your medical record, as well as the preoperative questionnaire. Go to www.mynexuzhealth.be and log in. Click on "Questionnaires and diaries" at the top and complete the questionnaire. More information about mynexuzhealth can be found here
  2. Via the mynexuzhealth app on your smartphone or tablet.
    You can download the application from the app stores. In the application, go to "Questionnaires" and complete the questionnaire.
  3. Via the QR code on the letter you received from the doctor.
    Scan the QR code on the letter. You can start filling out the questionnaire right away.
  4. From the website listed on the letter you received from the doctor.
    Go to the website https://quest.nexuzhealth.be/quest/ and use the code on the letter and your date of birth to log in. You can start filling out the questionnaire shortly.

Tips on completing the questionnaire:

  • All questions are mandatory to complete.
  • House icon: Use this icon to return to the overview screen with the different sections. A green check mark in front of a section indicates that this section is fully completed.
  • Save icon: Use this icon to save the questionnaire in the meanwhile. You have the option to partially complete the questionnaire and complete and submit it at a later time.
  • Don't forget to press "Submit" on the last page when the questionnaire is fully completed!

 

Please contact your attending doctor's office.

This is allowed. This person may indicate at the beginning of the questionnaire that he/she is completing the questionnaire for the patient.

Which examinations you should have depends on your surgery and your health condition. We follow the guideline of the Federaal Kenniscentrum voor de Gezondheidszorg (Federal Knowledge Center for Health Care).

The pre-admission department will see which examinations are necessary for you and refer you to the departments. If necessary, they will give you an application form..

All examinations are in the hospital. The ECG and the MRSA swab will be taken at the pre-admission department itself. The other examinations are on the following departments:

  • Blood draw
    Lab Clinical Biology (Block D, turquoise color, 1st floor), without appointment between 9.00 am and 5:00 pm.
  • Urine culture
    Lab Clinical Biology (Block D, turquoise color, 1st floor), without appointment between 9.00 am and 5:00 pm. 
  • RX
    Radiology (Block A (blue color, ground floor), without appointment between 8.00 am and noon or between 1:30 and 6:00 p.m. 
  • Radiological examination
    Radiology (block A (blue color, ground floor), with appointment between 8.00 am and noon or between 1:30 and 6:00 p.m. 
  • Cardiological examination
    Cardiology (Block E, brown color, ground floor), with appointment.

Please note that most hospitalization insurance policies cover preoperative appointments only in the month prior to surgery. Contact your hospitalization insurance for more information. 

 

Best is to have these examinations as soon as possible. At some departments, you don't need an appointment and can drop by immediately (for example the clinical biology lab).

Preoperative examinations should be no more than 6 months old, blood tests no more than 3 months. If your surgery is scheduled for 6 months from now, it is better to wait a little longer before having the examinations carried out.

Please note that most hospitalisation insurance policies cover pre-operative appointments only in the month prior to surgery. Contact your hospital insurance company for more information.

If you have the tests performed somewhere else, the results must be delivered to the hospital at least 14 days before your procedure. External providers can provide this digitally to the hospital via the eHealthbox.