Patient guidance
What can we help you with?
Our patient guidance team listens to what matters to you and looks for solutions together with you. Whether you have questions, need support or just feel stuck for a moment, we are here to think along with you and guide you step by step.
Before your admission
The pre-admission team provides you with clear information ahead of your stay. They discuss your room preference, explain any additional costs and take care of the administrative arrangements together with you.
We do our best to take your room preference into account. However, due to high occupancy, this is not always possible. You can contact the pre-admission service the day before your admission to check which room you will be staying in.
Any questions? Contact our pre-admission service on the number below.
During your admission
During your treatment, we are here for you and your loved ones. You can ask your care team to arrange support from the services below or contact them directly. You can find more information on the department pages:
Social service
Psychological service
Pastoral care
Palliative Support Team
Onco-coaches
Reception
Our reception staff will help you complete the necessary formalities on arrival, accompany you to your ward if needed, and guide family members and visitors. They can also assist with practical questions, such as consultation times, public transport schedules or making phone calls.
You can reach our reception on the number below.
Patient counselling activities
Throughout the year we organise several activities to bring patients together and keep them informed on several topics.
